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871 Customer Compliments and Constructive Criticism.
Soooo Much More Than What We Expected!
Many thanks for all your assistance and patience in what can only be described as one of the most nerve wracking experiences that a person can ever go through; buying an engagement ring online is a big decision to make and leaves you hoping and praying it will be like the pictures... The reality, to our great joy, was soooo much more than what we expected. The diamond literally dances with light, it is bigger and more beautiful than I could imagine, and I have never seen anything quite like it anywhere else; I know I would not have been able to get this ring anywhere else, and the risk was definitely worth taking as it paid off. To know that I have this ring for the rest of my life fills me with happiness, that we made the right decision purchasing from your site. Thank you Veronique and everyone else at Fay Cullen. We are delighted!
Kate Davidson, Liverpool, UK
02/04/2010 10:24:40 | 2010020410244014
"..as spectacular as the first two.."
I received my third ring purchase from Fay Cullen and it is every bit as spectacular as the first two! Many thanks to Veronique for graciously addressing every question/concern I had with complete accuracy and spot on assessment. It is my great pleasure to be a customer of Fay Cullen!
Alisa, Dallas
01/30/2010 22:24:01 | 2010013022240136
Magnificent Beyond Words!
My ring arrived yesterday afternoon and when I opened the box I was floored by its beauty. The pictures on your website did not do it justice. It is magnificent beyond words. I want to thank Veronique for her outsanding assistance and knowledge. I was nervous about purchasing on the web, but I assure you I will have no fears of purchasing from Fay Cullen. Thanks for everything. I am one extremely satisfied customer.
Rick Compeaux, Louisiana
01/21/2010 06:14:14 | 2010012106141458
Pictures Didn't Do the Ring Justice!
I recently received the ring I purchased from Fay Cullen and it is spectacular! The pictures really didn't do the ring justice. The ring is a vintage 5.83 Peridot set in Platinum and I absolutely love it! I received wonderful service from every person at Fay Cullen that I came in contact with. My ring even arrived a day earlier than expected. Thank you to everyone at Fay Cullen for a wonderful shopping experience!
Lauren, Ohio
01/11/2010 08:01:56 | 2010011108015699
"Will Buy All Gifts 4 My Wife From FCI"
Dear Fay Cullen; The ring arrived in time for Christmas. Absolutely perfect! Thank you so much Fay Cullen. I will buy all gifts for my wife from you in the future. Regards, Lee
Lee, Los Angeles
01/08/2010 03:45:36 | 2010010803453698
WOW!
I just received my ring this past Saturday... I cannot begin to describe how gorgeous it is... it looked beautiful on line but it's that much more fabulous in person. The level of service that I received from EVERYONE at Fay Cullen was incredible and the ring is WAY beyond my expectations. From the ordering with Veronique to the shipping...to Fay herself personally driving the ring to be re-sized for me, I would recommend them to everyone. I also think that with the stone and setting it was an amazing value as I had looked locally and nothing came close!
Faith, New Hampshire
01/04/2010 11:38:18 | 201001041138185
I LOVE MY RING MY HONEY BOUGHT FROM YOU!
I shopped and found you online..I wanted an Art Deco ring with sapphires ..beautiful sapphires..tiny w/beveled edges and a white diamond and little round diamonds scalloped around the edge...the ring is perfect and it's more beautiful than the photos online. I am soooo thrilled my honey bought this ring I so wanted online safely for me. The word of the day is BUY without fear!Buy with confidence..all concerns are addressed by Fay Cullen! Packaging is excellent! Presentation box that is included in price is adorable! Quality is Tops..from a very picky customer.
Yvonne Lindquist, Blaine, Washington
01/02/2010 14:11:39 | 2010010214113996
Wonderful Service
I was impressed by the professional service I received from Fay Cullen's staff. All of their correspondence was timely and courteous. The ring was carefully packaged and polished; it exceeded my expectations. Thank you again for your impeccable customer service.
Sayuri, Ohio
12/25/2009 01:23:38 | 2009122501233896
A Truly Beautiful Ring!!
We are so pleased with the ring!! We both knew when we saw this ring that it was the one to replace my wedding set. Not only was the ring fabulous but the service was impeccable as well. The photos, descriptions, speed to customer is top notch. I cannot wait to see the next preview. Thank you for a wonderful transaction and truly beautiful ring.
Tony & Cheryl, Pa
12/23/2009 18:22:36 | 2009122318223620
Excellent
The watch is indeed a treasure, and arrived in time for our anniversary. Thank you for your good care, and best wishes for a beautiful holiday.
Jim Kaplan, Los Angeles, CA
12/17/2009 16:25:25 | 2009121716252533
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